Brylanehome - Toxic curtains
They lied and said I returned after 2 yrs. Not true. I ordered January 2015 and returned November 2016, when I took the package out to decorate for the holiday.
Evelyn Maben-Hall PLEASE BE CAREFUL WHEN ORDERING FROM BRYLANE HOMES.. I ordered curtains that light up for the holiday.
I liked them so much I placed another order the following year, during the after Christmas sale. I received the order and foolishly having confidence...See More January 30 at 6:48pm ยท Edited ยท Like BrylaneHome.com BrylaneHome.com Evelyn Maben-Hall, you were not refused a refund. As explained, you were refunded in the form of a merchandise credit as per our return policy. Items returned after 90 days are refunded as a merchandise credit.
As your order was returned after 2 years from the date of purchase, you were refunded accordingly. Yesterday at 10:53am ยท Like Evelyn Maben-Hall The order was not returned after two years. I bought 1/9/15 and returned november 2016. Evelyn Maben-Hall Why would you ship a toxic item?
As as I told you This was a holiday item, and I became aware of the toxic message when I took the box out for Christmas. Who would ever imagine you would sell curtains, that could cause cancer and birth defects. You also stated on a link connected to the return, I would receive a refund. You now state that was a mistake.
In addition to selling toxic curtains, your service leaves a lot to be desired. A company desiring to please a client and maintain a business relationship, would have apologized, and given a refund. It is difficult to believe you would debate this on social media. I will submit a complaint to every resource available to me.
I have already contacted BBB. If you think jeopardizing a client's life in order to make a dollar is that important to BrylaneHome, let's keep this going.
Your removing me from your site will not make a difference. Give me a refund or you will continually hear from me.
Reason of review: Bad quality.
Monetary Loss: $34.
Preferred solution: Full refund.
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Comments
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Be careful when returning anything to Brylane Home. They will charge you again shipping fee and restocking.
Now I have to pay 17.50 and I couldn't use their
product.
Now I'm out 17.50 for nothing. Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Um, January 2015 to November 2016 is 23 months, so 2 years, yes. Let us know when you're ready to join the rest of us on Planet Reality.
You've got to be kidding.