Product: Brylanehome Customer Care Clear all filters (0 of 7 reviews match)
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Brylane Home online marketing is dishonest. Which caused me so much stress and anxiety. As a customer I get from Brylane Home coupon does for discounts in my email. I got a 60% off discount code for already reduced clearance items and free shipping, in my email in...
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2.5
Product
Brylanehome Customer Care
I liked
  • Selection of products on website
I didn't like
  • Poor customer service
#1437626
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I would like to say that I'm very disappointed with Brylane Home. I purchased 2 chairs from them back in 2013. The chairs are still good but a wheel broke. The wheels can easily be replaced. I called and spoke to Benjamin (one of the managers) and asked for another...
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Product
Brylanehome Customer Care
#1414350
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I placed and order for an end of bed bench seat, plus all the bedding that matched it. Sheets, Comforter, Shams and pillows. I opened a credit card to get a discount on my substantial order. The bench seat arrived with in 72 hours. Each month though I receive a card...
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Anonymous
Sudan egan

me too curtains that i ordered took 5 months to come in and they were from Romans so i called they said they do business with them i thought those were women cloths but i ask ...

1.0
Product
Brylanehome Customer Care
I didn't like
  • Unreliable
  • Customer service and
#1282361
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Ordered patio furniture set (April 22)...they packaged the love seat with two left sides (instead of a left and right side). Called several times to correct this and have right side of love seat sent. CS continued to give me a different ship date. Continued to send...
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1.5
Product
Brylanehome Customer Care
#1279214
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I placed an order on 12/14/17 over the phone.I advised them of my new address. Then I went on line and updated my information to reflect my correct address. For 3 months they never sent me a bill. Then in mid March they email me saying my account is past due. When I...
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Product
Brylanehome Customer Care
#1220616
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I did not apply a free shipping code when ordering, and was charged shipping plus heavy weight charge for bamboo curtains and after calling customer support they would not credit me the outrageous fee of $58.00.Then I needed to return these items and I called again to...
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1.0
Product
Brylanehome Customer Care
#1185446
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Ordered 5 curtain panels.Item was not clearly labeled that it came from a 3rd party. So when I needed to return I had to pay almost $14 to return and then I lost $6 per panel in the return so I ended up paying almost $45 to have NOTHING to show. Then I only received...
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2.7
Product
Brylanehome Customer Care
I didn't like
  • Excessive fees and poor customer service
#1072706
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