Product: Brylanehome Customer Care Clear all filters (0 of 3 reviews match)
filters
Seller:
Show
Product:
I placed an order on 12/14/17 over the phone.I advised them of my new address. Then I went on line and updated my information to reflect my correct address. For 3 months they never sent me a bill. Then in mid March they email me saying my account is past due. When I...
Read more
Product
Brylanehome Customer Care
#1220616
Reply to reviews
I did not apply a free shipping code when ordering, and was charged shipping plus heavy weight charge for bamboo curtains and after calling customer support they would not credit me the outrageous fee of $58.00.Then I needed to return these items and I called again to...
Read more
1.0
Product
Brylanehome Customer Care
#1185446
Reply to reviews
Ordered 5 curtain panels.Item was not clearly labeled that it came from a 3rd party. So when I needed to return I had to pay almost $14 to return and then I lost $6 per panel in the return so I ended up paying almost $45 to have NOTHING to show. Then I only received...
Read more
2.7
Product
Brylanehome Customer Care
I didn't like
  • Excessive fees and poor customer service
#1072706
Reply to reviews